TEMPOE Announces Matt Welton as the Senior VP of Sales and Marketing

TEMPOE, LLC, a leading provider of no credit required shopping, announces the addition of Matt Welton as the Senior Vice President of Sales and Marketing.

Welton has more than 25 years of sales and marketing leadership in the consumer retail finance sector, with experience as retailer, lender, and technology provider. Prior to TEMPOE, Welton worked for several Fortune 500 companies as well as start-ups giving him a unique perspective on how to effectively scale a sales organization.

Welton’s teams have successfully developed several large enterprise and mid-market retail partner-credit relationships across the full credit spectrum, with clients such as ABC Appliance, American Signature Furniture, Home Depot, Microsoft, and True Value Hardware.

As SVP of Sales and Marketing, Welton is responsible for all revenue growth for TEMPOE through existing and new client relationships. Welton will oversee business development, strategic account management, and field sales teams, as well as the strategic partnership relationships.

Welton holds a BA in political science from Penn State University. He resides in Austin, TX, with his wife Jennifer and a son.

TEMPOE Adds Quincy Sterling to Executive Leadership Team as VP of Operations

TEMPOE, LLC, a leading provider of no credit required shopping, announced that Quincy Sterling has joined the company as Vice President of Operations to drive its vision as a “best-in-class” customer experience.

Sterling, a results-driven leader, brings more than 20 years of executive management and operational experience for large, publicly traded Business Process Outsourcing (BPO) organizations as well as start-up financial services. He is an enterprise change management expert, having established strong “success-based cultures” within the workplace.

As TEMPOE’s Vice President of Operations, Sterling serves as business owner of all TEMPOE operational functions, including the Operational P&L, Business Operations support, domestic and international customer service, and collections organizations.

Within his first few months, Sterling has transformed retail and customer support to a “Net Promoter Score” culture, engaging employees at every level to bring satisfied customers. He is taking a top-down approach to creating a customer-centric/service delivery culture.

“Our performance indicators are focused on ‘Metrics that Matter,’” said Sterling. “When employees understand and contribute to their daily, weekly, and monthly objectives, they begin to see how their individual behaviors impact the customer’s reality and satisfaction.”

“By implementing a customer-centric service model, we expect to cultivate a “Best-in-class” service organization for our industry,“ Sterling affirmed.

Sterling holds a B.A. in communications from the University of Texas at San Antonio. He resides in Cincinnati, OH, with his family.

In The Community- Wende Perkins

Our Training Manager, Wende Perkins was hard at work with the students of @James N. Gamble Montessori High School. Wende was there  discussing topics such as 1.) working in Spanish speaking countries and not being bi-lingual, 2.) working for a company that partners with bi-lingual vendors, and 3.) understanding workforce partnerships in Spanish speaking countries.” #wearetempoe #obviouschoice #tempoesocial #spanish #vendors #bilingual #culture #explore #highschool # teach #learning #fun

TEMPOE Names Industry Leader Chris Garrido as President

TEMPOE, LLC, a leading provider of no credit required shopping, has announced that Chris Garrido has been appointed President. Garrido brings more than 25 years of experience in the consumer finance sector and has been with TEMPOE since 2013, most recently serving as Senior Vice President of Sales and Marketing.

Garrido’s distinguished career includes 17 years of executive operations in the rent-to-own, leasing, retail, and consumer finance industries. He drove growth in profitability and performance at ACE Cash Express, ZEC Financial, and Rent-A-Center locations throughout the US.

During Garrido’s tenure at TEMPOE, he has overseen building national client development, sales and marketing organizations, and the company’s landmark achievement of one-billion dollars in lease originations.

“Our vision is simple,” said Garrido. “We want TEMPOE to be the Obvious Choice for our clients, consumers, and stakeholders connecting retailer and consumers with easy access to acquire products. Our clients are serviced through our world-class management team, associate stakeholders, and partners in an omni-channel store, e-commerce, and mobile experience.”
Garrido resides in Houston, TX, with his wife Sheryl and family.

TEMPOE serves a broad market “putting retail within reach” through its world-class management team, customer service, payment technology, and associate stakeholders throughout the U.S., Guam, Puerto Rico, and the Virgin Islands.

Kamela Barrier I kbarrier@TEMPOE.com I 603-714-7348

TEMPOE Celebrates a Year of Philanthropy on Giving Tuesday


As the Internet celebrated the fourth anniversary of Giving Tuesday on Dec. 1, TEMPOE took time to reflect on the past year full of new philanthropic endeavors.

Giving Tuesday falls on the first Tuesday after Black Friday each year and is meant to serve as a reminder to the importance of giving, thanks, and philanthropy during the busy holiday season.

In 2015, TEMPOE had an increased desire to make corporate philanthropy a priority. And as a company fortunate enough to have multiple locations, we increased our impact around the country.

Angelman’s Foundation

Our first corporate sponsorship was with the Angelman’s Foundation. Named for the English pediatrician who identified it, Angelman Syndrome (AS) is a rare neuro-genetic disorder that occurs in one of every 15,000 live births. Characteristics include developmental delay, lack of speech, seizures, and walking and balance disorders. It is often misdiagnosed as cerebral palsy or autism, due to a lack of awareness. Despite these constant challenges, individuals with Angelman Syndrome have a happy demeanor, laugh frequently, and often smile. This particular organization hit close to home, because two of our employees have affected children.

On May 16, TEMPOE’s New Hampshire team walked in honor of Colette Cusson’s son Michael in Plymouth, Massachusetts, and the Ohio team walked in honor of Shawn Fields’ daughter, Megan. Altogether, TEMPOE raised more than $2,500 for the Angelman’s Foundation. We will continue to work with this organization, so stay tuned for news on the annual Spring walk in 2016.

Wounded Warrior Project

This Fall, we doubled our efforts to include charitable events for two different organizations that we support. For the first of these, a small group of the toughest TEMPOE employees formed TEAM TEMPOE to participate in the Great Northeast Tough Mudder on September 27 in Westbrook, Maine.

The Tough Mudder runs for 10–12 miles, and is a team-oriented obstacle course designed to test physical strength and mental grit. With obstacles called the Arctic Enema, Electroshock Therapy, and Ring of Fire, it’s definitely NOT for the faint of heart. Altogether, Tough Mudder participants have raised more than $6 million for the Wounded Warrior Project (WWP). The WWP’s vision is to foster the most successful, well-adjusted generation of wounded service members in the nation’s history. They have programs to help wounded veterans mentally readjust to civilian life and ensure that they receive the proper medical care. TEMPOE created a Tough Mudder fundraising page to solicit donations for the WWP and our TEMPOE team members participated in honor of wounded warriors. With some extremely generous donations from the TEMPOE team, we raised $1,270 for the WWP.

National Alliance on Mental Illness

The second charitable event we participated in this Fall was a pair of NAMI walks. TEMPOE had teams participate in the Concord, New Hampshire, and the Butler County, Ohio, walks.

NAMI, the National Alliance on Mental Illness, is the nation’s largest grassroots mental health organization, dedicated to building better lives for the millions of Americans affected by mental illness. The organization started as a small group of families gathered around a kitchen table in 1979 and grew into one of the nation’s leading voices on mental health. Today, NAMI is an association of hundreds of local affiliates, state organizations, and volunteers who work in dozens of communities to raise awareness and provide support and education that was not previously available to those in need. TEMPOE is proud to have been a Bronze-Level Sponsor in each of the NAMI walks, raising a total of $2,270 for NAMI.

TEMPOE Retailers Can Now Earn $100 For Every Referral

Right now, TEMPOE retailers can start earning big rewards by simply referring their friends.

Retailers have already seen how TEMPOE can impact sales, and now they can earn money for sharing the news.

Between now and the end of the year, retailers will earn $100 for every dealer they refer to the TEMPOE program.

Referrals are as simple as submitting the referral form found here.

Still have questions? Feel free to contact Retail Support at 844-TODAY4U (844-863-2948) or email your questions to retailsupport@tempoe.com.

TEMPOE observes “Marooned Without a Compass Day”

AAEAAQAAAAAAAAMCAAAAJDViMDA5MDRlLTc2ZGUtNDk4YS1hMmJjLWYzYjg1ZDk4Y2RlMADo you ever find yourself going around in circles? Do you feel lost? Do you ever feel as though you need a guide?

These are some questions to reflect upon on November 6 — National Marooned Without a Compass Day.

TEMPOE is observing this micro-holiday for several reasons. Most notably, we’re connected to the compass. In fact, we have our own.

Our Compass, or the “O” within TEMPOE, pays homage to navigation and the sense of direction we provide to retailers and customers. Simply put, we show you the compass and you choose the path.

Marooned Without a Compass Day is a day to evaluate your current state of being and to orient your life. Better yet, being marooned isn’t all bad. It’s a time to reflect on the path you want to take.

So, we at TEMPOE ask: are you marooned without a compass?

Let our compass guide you and put retail within reach.

Prepare your retail associates for the holidays with training webinars

When retailers choose to offer the TEMPOE program, the process doesn’t have to be confusing for store associates or for customers. This is why TEMPOE has planned several holiday training sessions this November.

TEMPOE plans to help and prepare associates by providing tips on how to qualify customers, suggesting easy ways to present the program and giving simple answers on how to overcome objections.

We encourage all members of retail staff to attend! However, we understand that an entire team cannot be off the floor at one time, so we have scheduled multiple times from which retailers may choose.

The session will be offered four times:

Tuesday, November 10, 2015
10:00am, Eastern Standard Time

Tuesday, November 10, 2015
3:00pm, Eastern Standard Time

Thursday, November 12, 2015
12:00pm, Eastern Standard Time

Thursday, November 12, 2015
5:00pm, Eastern Standard Time

Click here to register.

Can’t attend these webinars?

Please contact us at retailsupport@TEMPOE.com or 844-TODAY4U (844-863-2948) for additional training opportunities.