We’re happy to announce that we’ve released a new Live Chat feature for retailers called CHAT NOW. Simply log in to your Retailer PULSE website and look in your Quick Links. You will also find CHAT NOW in the top header of the site. Click either link to begin chatting live with one of our representatives. It’s that easy!
A dedicated Retail Support team manages CHAT NOW so you’re sure to have the right people answering your questions. As always, you can contact Retail Support directly at 844-TODAY4U (844-863-2948).
We have also included CHAT NOW on your customers’ self-service portal, the Customer TRACK. That should minimize the questions that your associates have to field and enable your customers to get the answers they need, when they need them. Customers can access CHAT NOW through the “Need Assistance?” panel at the side of the Customer TRACK website.